Privacy Policy


The new European Union General Regulation on Data Protection (GDPR), which came into force on May 25, 2018, aims to better regulate the collection, processing and use of your personal data. JB Dispute Resolution, in its capacity as data controller, reinforces its commitments to guarantee the protection and security of the personal data you entrust to it.
As such, this Privacy Policy informs you about the type of data we collect, how we process it, and for what purposes, so that we can use it in a way that best suits your needs.

We invite you to consult this section regularly as LDC may have to modify it at any time.

This Privacy Policy was last updated on 03/03/2022.


In accordance with the regulations relating to the protection of personal data and privacy, in particular Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms known as the “Data Protection Act” and Regulation (EU) 2016/679 of May 25, 2018 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter the “GDPR”), JB Dispute Resolution undertakes to comply with the following principles:

Consent: you must have consented to the collection and processing of your data. If this was not the case or if you have changed your mind, please refer to the article below regarding your rights.

Limitation of data collected: we only collect data that is strictly necessary for the processing and intended use. We remind you that there is no obligation to transmit this data to us. However, certain services or promotional operations require certain data, without which you would not be able to access them.

Limitation of purposes: the data we collect is processed only for the purposes described below.

Limitation of retention periods: your data is kept only as long as is necessary for the purposes for which it was collected. Beyond this period, if there is no legal obligation to retain it, we will ensure that your data is deleted, destroyed or made anonymous.

Data protection: in order to secure your data and its processing, we have implemented technical and organisational measures as detailed below.

Transparency and fairness: when JB Dispute Resolution collects information about you, we will inform you of how it will be used. We therefore advise you to read the information transmitted to you through our website carefully.


Within the meaning of the GDPR, personal data means any information relating to an identified or identifiable natural person. The personal data collected varies according to the purpose of the collection and the service you wish to benefit from. JB Dispute Resolution collects the following categories of personal data:

– Personal details (title, surname, first name, email address, postal address);
– Identifiers used to access your online account (IP address, email address and password);
– Browsing history, such as pages visited and actions on the site.

You undertake to provide up-to-date and valid personal data and guarantee that you will not make any false statements or give any incorrect information.


Your data may be collected insofar as you have given your specific, free and informed consent. It may also be collected to fulfil a legal obligation or as part of the contractual relationship with you (e.g. general terms and conditions of use, general terms and conditions of sale) or in the legitimate interest of JB Dispute Resolution (e.g. to ensure the security of transactions).

We collect your personal data in order to provide you with the best user experience through our website. This data is collected for the following purposes:

– Management of the website’s functionalities and quality
– Recruitment Management
– Handling your inquiries
– Statistics


You have a number of rights concerning your personal data listed below.

Right of access: you can request communication of your data in an accessible form, confirmation that your data is or is no longer being processed and communication of information about your data. In order to ensure that your personal data is accurate, complete, relevant and up-to-date, you have the right to access, correct or update your personal data at any time.

Right of rectification: you have the right to request that your data be corrected, completed or updated if it is inaccurate, incomplete, ambiguous or out of date.

Right to erasure: you have the right to request the deletion of your personal data, in particular when it is no longer necessary for the purposes for which it was collected. If the personal data collected is no longer required for any purpose and there is no legal obligation for us to retain it, we will make every effort to delete, destroy or anonymise this data.

Right to the limitation of processing: you have the right to request the limitation of the processing of your personal data if:
– you dispute the accuracy of the data;
– you wish to limit the processing of data that has not been processed lawfully rather than its deletion;
we no longer need your personal data but it is necessary for the establishment, exercise or defence of your rights in court;
– you have objected to the processing of your personal data and are waiting to find out whether your interests in relation to this objection outweigh the legitimate grounds we are pursuing.

Right to the portability of your data: when the processing is carried out using automated processes and you have freely consented to the processing of your personal data for a purpose that we have previously communicated to you; or when we process your data in the context of a commercial operation (e.g. to supply you with a product) you have the right to request:
– to receive your personal data in a structured, commonly used, machine-readable format;
– that your personal data is passed on directly to another data controller, where this is technically possible.

Right of opposition: when your data is processed for the purpose of commercial prospecting, you have the right to object to the processing of your personal data at any time and without giving reasons.

Right to file a claim with the data protection authority (ICO): if you believe that the processing of your personal data constitutes a violation of the regulations, you may file a complaint with a supervisory authority.
The exercise of rights is free of charge. However, if the request is manifestly unfounded or excessive, JB Dispute Resolution reserves the right to charge an administrative fee or to refuse to comply with the request.


In order to ensure the security of your personal data we have implemented security measures, including access controls, firewalls, secure servers.
These measures are designed to protect your personal data against loss, misuse, misappropriation, disclosure, alteration, interference, damage and unauthorised access to data.
In the event of a violation of your personal data likely to pose a risk to your rights and freedoms, JB Dispute Resolution shall notify the violation to the ICO as soon as possible and, if possible, no later than 72 hours after becoming aware of it. JB Dispute Resolution will inform you as soon as possible.


Your personal data is intended for the staff of JB Dispute Resolution authorised to process it, in particular the legal department, marketing, IT, sales, quality and administrative departments.


As required by law, when we share your personal data with contractors for certain purposes described in this Policy, we ensure that their data security and storage arrangements are at least as strong as those of our organisation. We also ensure that they comply with laws on the protection of personal data under conditions at least equivalent to those we comply with.
In addition, as subcontractors may process your personal data on our behalf and on our instructions, we undertake that your personal data will not be shared or disclosed for purposes other than those described in this Privacy Policy. We may, however, be required to transmit your data for purposes other than those set out in the Privacy Policy, in cases where their communication is required by law and government authorities.


We inform you that your personal data is processed outside the European Economic Area (EEA), especially in United Kingdom. In the event of a change, we will notify you and make every effort to ensure that this international data transfer has an adequate level and guarantees of security.


The JB Dispute Resolution website may be linked to third party websites. Sites hosted by third parties are beyond our control. If you enter personal data on a third party website, the processing of this data is not carried out on our website, but on the third party website in question. Any personal data you provide will be collected and processed in accordance with the privacy policy of the third party concerned. Therefore, we assume no responsibility for the data protection practices of such third parties.


This Privacy Policy is governed by and construed in accordance with United Kingdom law.